Can I return my Suntile if i've ordered the wrong one?
Yes of course. We have a 30 days return policy and as long as the Suntile product is returned unused and still in the original packaging, we will offer a full refund.
Is there a Suntile to fit my roof?
A wide range of Suntiles are available to fit roofs of all shapes and sizes. If in doubt, email us a picture of your tiles so we can identify a suitable Suntile.
Can anyone fit a Suntile?
We recommend you seek a local professional roofer to install your Suntiles. However, if you chose a DIY installation, it is important you consider and undertake all health ad safety requirements and assess risk before working on your roof.
How much light do Suntiles let in?
To optimise performance, a Suntile should be positioned on your roof in as much direct sunlight as possible. The straighter and shorter the ducting, the greater the amount of light entering the room, hence why our ducting bend is always located at the bottom. This should be considered when choosing the location.
How do Suntiles affect pests?
Using Suntiles to brighten attics and lofts has been found to prevent the infestation of pests such as rats and squirrels and is a long term solution to keeping them away.
How many Quick Kits will I need to light up my loft?
Two well positioned Quick Kits will significantly light up an average 3 bedroom semi-detached loft space.
When I cut a hole in my roofing felt and fit my Suntile, will it leak?
Suntiles are weatherproof. They are supplied with a secondary flashing that fits on the rear collar of the tile. When fitted correctly, even driven rain cannot get into the loft space.
Will I need planning permission?
No. Although if you wish to use Suntiles in a Listed Building or one in a conservation area, you are advised to seek approval from a Planning Officer.
How long does it take for delivery?
As long as the order is placed by 12pm (Mon-Fri), the product should be dispatched within 48 hours and will be delivered in 3-5 working days.
Is there a delivery charge per item I order?
£10 is our standard delivery charge and our Slate variation products are a £20 delivery charge. The delivery price does not increase the amount of items you order